Terms of service

WHO WE ARE

Easton Vale ("we," "us," or "our") operates the website eastonvale.com (the "Site"). We are a fashion e-commerce brand offering a curated selection of clothing, footwear, and accessories. These Terms of Service govern your use of our Site and any purchases made through it.

ACCEPTANCE OF TERMS

By accessing and using our Site, you confirm that you agree to comply with these Terms of Service. If you do not agree to these terms, please do not use our Site. We reserve the right to modify these terms at any time, and continued use of the Site after such changes will constitute your acceptance of the updated terms.

LICENSE TO USE OUR SITE

Subject to your compliance with these Terms, we grant you a revocable, non-exclusive, non-transferable license to access and use our Site for personal, non-commercial purposes.

DEFINITIONS

To help explain things as clearly as possible in these Terms of Service, every time any of these terms are referenced, they are strictly defined as:

• Cookie: A small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, and remember information about you, such as your language preference or login information.
• Company: When this policy mentions "Company," "we," "us," or "our," it refers to Easton Vale, 8911 N Capital Of Texas Hwy Ste 4200, #1073, Austin, Texas 78759, USA, which is responsible for your information under these Terms of Service.
• Country: The location where Easton Vale or the owners/founders of Easton Vale are based, in this case, the United States.
• Device: Any internet-connected device such as a phone, tablet, computer, or any other device that can be used to visit eastonvale.com and use the services.
• Service: Refers to the services provided by Easton Vale as described in the relevant terms and on this platform.
• Third-party service: Refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.
• Website: Easton Vale's site, which can be accessed via eastonvale.com.
• You: A person or entity that is registered with Easton Vale to use the Services.

USER RESPONSIBILITIES

You agree to:

• Provide accurate, current, and complete information when creating an account or placing an order.
• Maintain the security of your account by protecting your password and restricting access to your account.
• Notify us immediately of any unauthorized use of your account or any other breach of security.
• Accept responsibility for all activities that occur under your account.

RESTRICTIONS

You agree not to, and you will not permit others to:

• License, sell, rent, lease, assign, distribute, transmit, host, outsource, disclose, or otherwise commercially exploit the website or make the platform available to any third party.
• Modify, make derivative works of, disassemble, decrypt, reverse compile, or reverse engineer any part of the website.
• Remove, alter, or obscure any proprietary notice (including any notice of copyright or trademark) of Easton Vale or its affiliates, partners, suppliers, or the licensors of the website.

INFORMATION WE COLLECT

We may collect personal information when you create an account, place an order, subscribe to our newsletter, or contact customer service. Types of information collected include:

• Personal Identification Information: Name, email address, mailing address, and phone number.
• Payment Information: Credit card details are processed securely through third-party payment processors and are not stored on our servers.
• Non-Personal Identification Information: Browser type, device type, IP address, pages visited, and time spent on the site.

For full details on how we handle your data, please refer to our Privacy Policy.

RETURN AND REFUND POLICY

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it — unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.

To start a return, please contact us at sales@eastonvale.com. You are responsible for the shipping costs to send the product back to us. Once the item has been returned and inspected, we will issue a full refund to your original payment method within 10 business days.

Defective or damaged items must be reported within 48 hours of delivery. For full details, including exceptions and exchange conditions, please refer to our Refund Policy.

ORDER CANCELLATIONS

You may cancel your order within 12 hours of purchase by contacting our customer service team at sales@eastonvale.com. If your order has already been shipped, cancellations are not possible and you will need to follow our return process upon delivery.

LIMITATION OF LIABILITY

Under no circumstances shall Easton Vale be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of the Site or any products purchased through it. This includes, but is not limited to, damages for loss of profits, data, goodwill, or other intangible losses.

INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Easton Vale, its affiliates, and employees from any claims, losses, liabilities, damages, or expenses (including reasonable attorney fees) arising out of your use of the Site or violation of these Terms.

YOUR SUGGESTIONS

Any feedback, comments, ideas, improvements, or suggestions (collectively, "Suggestions") provided by you to Easton Vale regarding the website shall remain the sole and exclusive property of Easton Vale. Easton Vale shall be free to use, copy, modify, publish, or redistribute the Suggestions for any purpose and in any way without any credit or compensation to you.

YOUR CONSENT

By using our website, registering an account, or making a purchase, you hereby consent to these Terms of Service and our Privacy Policy. We encourage you to review both documents periodically to stay informed of any updates.

LINKS TO OTHER WEBSITES

These Terms of Service apply only to our Site and Services. Our Site may contain links to third-party websites not operated or controlled by Easton Vale. We are not responsible for the content, accuracy, or opinions expressed on such websites, and they are not investigated, monitored, or checked for accuracy by us. When you use a link to leave our Site, these Terms of Service are no longer in effect. Your browsing and interaction on any other website is subject to that website's own rules and policies.

COOKIES

Easton Vale uses cookies to identify the areas of our website that you have visited and to enhance the performance and functionality of our Site. A cookie is a small piece of data stored on your computer or mobile device by your web browser. Without these cookies, certain functionality may become unavailable or you would be required to enter your login details every time you visit the Site.

We use cookies for essential store operations (powered by Shopify), analytics, and advertising purposes across platforms including Meta (Facebook & Instagram), Google Ads, TikTok, and Pinterest. We never place personally identifiable information in cookies. Most web browsers can be set to disable cookies, though doing so may affect your ability to use certain features of our Site.

For full details on the cookies we use and how to manage your preferences, please refer to our Privacy Policy.

CHANGES TO THESE TERMS

We may update these Terms of Service from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review these Terms periodically to stay informed about your rights and obligations. Continued use of the Site after any changes constitutes your acceptance of the updated terms.

CONTACT US

If you have any questions about these Terms of Service, please contact us at:

• Email: sales@eastonvale.com
• Phone: +18009175114
• Address: 8911 N Capital Of Texas Hwy Ste 4200, #1073, Austin, Texas 78759, USA